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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Arant

June 26, 2026

5  out of  5
rating by Kristen Arant
"I just wanted to take a moment to leave an honest review about my experience with Tracy Mousa, one of the State Farm insurance sales persons.

I feel strongly that Tracy is a a fantastic employee with an incredible attitude.

It would be a shame not to recognize her for the fantastic work she does.

She did such a great job listening to me, actually paying attention to my words and remembered my needs, as we talked about life and created my policy to look exactly how I needed it.

I was quite impressed by her professional ability to display empathy, and her capacity for listening intently to hear rather than respond. She was delightful and a pleasure to speak to.

Nicely done Tracy- nicely done!

⭐️⭐️⭐️⭐️⭐️,"
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Jessica Storms

June 25, 2026

5  out of  5
rating by Jessica Storms
"Awesome service worked with Tracy"
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Brad

June 25, 2026

5  out of  5
rating by Brad
"Awesome service and fast easy to work with, worked with Tracey great service !!!"
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Jean InKY

June 23, 2026

5  out of  5
rating by Jean InKY
"Great representative to work with! Knowledgeable and responsive to my needs! Definitely recommend!"
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BDREEVES REEVES

June 19, 2026

5  out of  5
rating by BDREEVES REEVES
"good quality insurance !"
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Rachel Conro

June 17, 2026

5  out of  5
rating by Rachel Conro
"My agent I talked to was awesome. She was very friendly with everything my husband, her, and myself was laughing and having a great time while doing the insurance information. I would say she beyond excellent."
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jeanne wissman

June 15, 2026

5  out of  5
rating by jeanne wissman
"This office is very friendly and helpful. Any time my family and I have questions they are always happy to assist us. The young staff members, especially Taylor have been gracious and willing to go above and beyond."
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Lita Bell

June 8, 2026

5  out of  5
rating by Lita Bell
"On the spot help!! Super nice and professional. Thorough in detail and always responds immediately upon request. Thanks for representing what customer service should be 😊"
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Anthony Charles

June 4, 2026

5  out of  5
rating by Anthony Charles
"process was super easy, and also got 2x cheaper auto insurance"
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Frank Mansfield

May 26, 2026

5  out of  5
rating by Frank Mansfield
"I've had home, & auto insurance here now for a few years. The people are great, & I don't think the rates could get any lower."
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Nicholas Trent

May 26, 2026

5  out of  5
rating by Nicholas Trent
"Great customer service"
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d t

May 12, 2026

5  out of  5
rating by d t
"Where do I start they have been a life saver with all my questions! Taylor hands down is the best very knowledgeable and honest! I would highly recommend them for all your insurance needs!!"
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Jodi Dosier

May 11, 2026

5  out of  5
rating by Jodi Dosier
"We have worked with this office for more than 20 years for all of our insurance. The staff is knowledgeable and courteous. Highly recommend!"
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Kathleen Calderon

May 11, 2026

5  out of  5
rating by Kathleen Calderon
"Helpful, professional, friendly service."
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Chris Serger

May 8, 2026

5  out of  5
rating by Chris Serger
"State Farm save me over $100 on a sixth month policy unbelievable for the same coverage. My only question is where have you been all my life maybe the real question where have I been all your life? All I can do is thank you beautiful people."
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Karma Weller

May 7, 2026

5  out of  5
rating by Karma Weller
"They offered the cheapest car insurance I could find and was very helpful over the phone and gave me great information that i needed. Definitely recommend"
We responded:
"Karma, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Sutton’s Team—we are always here to help!"
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Maria Santiago Sanchez

May 6, 2026

5  out of  5
rating by Maria Santiago Sanchez
"The person who attended me was very kind even though I don't speak English very well, it helped me a lot, it was the cheapest quote I saw, I hope the insurance for my new car works well"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Scott Sutton’s Team! We deeply appreciate your kind words here in Erlanger . "
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Billy Schwabe

April 29, 2026

5  out of  5
rating by Billy Schwabe
"This company had the nicest staff of any insurance company I had spoken to, and they were very helpful Answering any questions I had and overall they got me the lowest rate I could find around my area, and I was honestly blown away because everywhere else had quoted me high prices. 23 tundra @$132 full coverage a month like wowww! Highly highly recommend❤️"
We responded:
"Billy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Sutton’s Team—we are always here to help!"
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Brittney Molitor

April 28, 2026

5  out of  5
rating by Brittney Molitor
"Scott was fantastic to work with. He saved me money on both my homeowner’s and auto insurance. Taylor on his team is extremely friendly as well. I would recommend anyone shopping around for new rates to contact Scott and his team."
We responded:
"Brittney, I’m so glad to hear that you had a fantastic experience! It's great to know I could help you save on both your homeowner’s and auto insurance. Thank you for recommending my team; we’re always here to assist with any insurance needs!"
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Caroline W.

April 20, 2026

5  out of  5
rating by Caroline W.
"Taylor made sure we had everything we needed for our renters insurance and answered all of my questions. She made insurance easy!"
We responded:
"We are grateful for your 5-star review, Caroline! Thanks for taking a moment to share your positive rating of State Farm Agent Scott Sutton’s Team here in Erlanger . "
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Adrianna Offutt

April 20, 2026

5  out of  5
rating by Adrianna Offutt
"I love Tracy @state farm they were all helpful that were in the building but Tracy had one on one with me and with me being a new car owner she explained to everything in detail and made sure I understood also helped me set up a REAL bank account which will benefit me in the future just overall really nice ppl and we got the job done for a decent price in a decent amount of time thank you again❤️"
We responded:
"Thank you so much for the 5-stars, Adrianna! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Scott Sutton’s Team anytime."
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Lucas Hennessey

April 16, 2026

5  out of  5
rating by Lucas Hennessey
"Scott is always available for any request / question that I have, and works to get me the best coverage / price combination. Takes a load off my mind that Scott has my best interests in mind and I have security with him."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Scott Sutton’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Erlanger ."
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Admir Pavlovic

April 16, 2026

5  out of  5
rating by Admir Pavlovic
"We have been insured through Scott for many years and have aways had great experience and would highly recommend Scott as an agent!"
We responded:
"Admir, thank you for your wonderful review of State Farm Agent Scott Sutton’s Team!"
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Madison Sandlin

April 15, 2026

5  out of  5
rating by Madison Sandlin
"I will continue to insure all my vehicles with State Farm! Great discounts and wonderful agents. Taylor was an amazing help and very understanding for someone who is new to all of this! For sure ask for Taylor when needing to insure/ get a quote for a vehicle! 10/10 recommend!"
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Sigarms Armory

April 3, 2026

5  out of  5
rating by Sigarms Armory
"Just cut my car insurance in half, give a look."